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Frequently Asked Questions
Replace filters every 2-4 weeks depending on water quality and number of pets for optimal performance and cleanliness.
Perfect for cats and small dogs under 20lbs, providing adequate hydration with its 2.5L capacity.
Extremely quiet at under 35dB—less than a whisper—making it suitable for noise-sensitive homes.
Yes, all basic functions work without WiFi, but health monitoring and alerts require connectivity.
Weekly cleaning is recommended to prevent biofilm buildup and ensure optimal water quality.
Start with periodic mode and gradually introduce your cat with treats near the fountain.
Yes, all materials are BPA-free, food-grade, and specifically designed for pet safety.
The fountain requires AC power for operation and does not function on battery power.
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